Why Trust Chem-Dry?

The reasons why customers trust Chem-Dry QuickDry are many. Thousands of repeat and referral jobs have come from this emotion.

It may be of value to explore the issue of trust in the field of home services. Allowing a stranger to come to your home is different from getting service in a retail outlet.

What Builds Trust?

Accurate information flow. Advice and price information given on the phone has to stack up. It is a matter of consistency. Customers hate surprises when technicians arrive to do the work.

Good onsite communication. It is important to discuss the job requirements and confirm the scope of work.
Expertise in solving cleaning problems. Removing that tricky carpet stain out or making the leather lounge shine. Receiving useful maintenance advice.

Familiarity. Using the same technician every time. Understanding the needs of the customer.

Feeling safe with a stranger in your home. In the times of COVID, this is even more true. Companies with clear protocols will do better in the trust stakes.

You want technicians who treat your carpets and furnishings with appropriate care.

Quality control follow-ups. Customers need to know that their chosen carpet cleaner cares about the work that they carry out.

Using a professional payment system. Documented transaction formats are in their very nature reliable.

Compelling Reasons to Trust Us

Since 1990, Chem-Dry QuickDry has serviced customers in Sydney. Today, we clean carpets and couches from Hornsby to the Sutherland Shire to the Hills District.

We only employ experienced full-time technicians. Paul and Fabricio have a combined experience of 45 years in our industry.

Each completed job is covered by our comprehensive business insurance policies. This reassures our domestic and commercial customers. It is also a compulsory requirement of being a Chem-Dry Franchisee in Australia.

Our satisfaction guarantee. If you are not satisfied with our cleaning results, a technician will return free of charge.
Tax invoices are issued against every single job that is carried out. We are able to accept cash as payment but it will still be documented in our records.

We have expanded our knowledge to other parts of the home cleaning services industry. We clean tile and stone, oriental rugs and mattresses as well.

Being part of the Chem-Dry network gives us access to the latest cleaning solutions. Ongoing research helps us to get better at what we do.

We cost our work properly. No doubt many say that Chem-Dry QuickDry services are too expensive. This is partly because we will give accurate price information to customers at the beginning. We also hate surprises.

We want you to trust Chem-Dry. Experience our difference. Your customer satisfaction is our number one goal.

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